Mark Schwartz
Mark.schwartz@spsmail.cuny.edu
Employment History
Assistant Director of Clinical Services, Article 16 clinic, The Shield Institute, Bayside, NY
April 2008-Present
•Provide direct supervision and evaluation of Clinic Treatment Coordinators
•Supervision of clinical staff, tracking their documentation and their time and attendance
•Develop and implement clinic quality assurance measures like the Consumer satisfaction survey and tracking systems for clinic documentation
•Meet with clinic director and other clinic department coordinators to assign new cases to clinicians, and implement changes to improve the delivery of services
•Assist Clinic director in creating and maintaining policies and procedures handbook
•Provide staff orientation to new employees
Senior Treatment Coordinator, Article 16 clinic, The Shield Institute, Bayside, NY
October 2001-March 2008
•Responsible for operation of clinic intake unit, including enrollment of new patients and reviewing diagnostic and social history documentation to verify patients’ eligibility
•Coordination of patients’ schedules and services
•Maintain communication with referral source, case manager and others involved with the service recipient
•Manage all clinic records to insure compliance with clinic policies and OMRDD regulations
Incident Investigator since Summer 2005
•Carry out follow-up investigations for quality assurance department
•Conduct interviews with staff and consumers and review incident reporting forms and relevant documentation regarding case
•Complete investigation report elucidating the findings and recommendations regarding incident and submitting report to the Director of Support Services
Fire Drill Conductor (classification F34 certificate) since December 2003
•Conduct regular evacuation drills for facility to ensure city and OMRDD compliance
•Report to facility director and other building administrative staff to review plans and procedures regarding building safety issues for programs for individuals with developmental disabilities
•Complete monthly reports on evacuation protocol
Group Leader, The Shield Institute of Bayside, Queens, NY
May 1998-September 2001
•Worked in a group room in both adult day treatment and adult day habilitation programs
• Developed and implemented plans and goals for group of individuals with developmental disabilities
•Conducted team meetings to report on progress of individuals to case managers, family members, residential staff
•Developed and organized a work site in an office of a Manhattan human rights group for individuals with developmental disabilities
•Created a variety of recreational based activities for individuals in program, including an outdoor hiking group and in-house café
Group Leader, The Shield Institute of Manhattan, New York, NY
November 1995-April 1998
•Worked in a group room with individuals with severe and profound mental retardation
•Implemented programming for group through creating functional and appropriate goals to promote more independence in the participants’ lives
•Collaborated with clinical team through regular meetings to develop these goals for the group
•Worked with support staff to provide direct services to participants in the activities of their daily lives
Teacher, Alternative Center for Education, Danbury, CT
September 1995
•Worked as a substitute teacher in a resource classroom
•Provided scholastic and emotional support for base guidance group
•Designed and initiated lesson plans for language skills, business math, and resource academic support classes
•Met regularly with school faculty to work on implementation of new teaching techniques to reach individual students' needs
Teacher's Aide, Danbury High School, Essential Skills Class, Danbury, CT.
September 1991-September 1995
•Worked in a self-contained classroom with the severely and profoundly mentally retarded population
•Assisted teacher in developing and applying teaching strategies for these students with special needs in both vocational and academic settings
•Assisted in establishing a computer station within the classroom for augmentative communication
Education
August 1990 B.A., English, University of Connecticut, Storrs CT.
May 2010 Graduate Certificate Disability Studies, School for Professional Studies, CUNY, New York NY.
June 2013 M.A., Disability Studies, School for Professional Studies, CUNY, New York NY.